R E 0 T E R R A

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Service Details

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Property & Facility Management

Our Property & Facility Management module extends the Reo-Terra ecosystem beyond the point of sale, providing a complete solution for post-handover operations. Managing a portfolio of completed residential or commercial properties presents a new set of challenges, from tenant relations to physical asset maintenance.

This platform streamlines every aspect of property management. Automate the entire rent collection and invoicing cycle, provide tenants with a dedicated portal to submit maintenance requests, and manage all facility service vendors from one central hub. It transforms the complex task of property oversight into a simple, automated workflow.

What We Provide

We deliver a solution that creates a seamless and professional experience for your tenants while improving your operational efficiency. By automating key tasks, you can reduce administrative costs, ensure properties are well-maintained, and ultimately protect and maximize the value of your assets.

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The Challange

Property managers are often bogged down by manually chasing rent payments, disorganized maintenance requests via phone and email, and poor communication with tenants. Juggling various service contracts for cleaning, security, and repairs without a central system leads to inefficiency and higher costs.

  • Automated Rent Collection: Set up recurring invoices and online payments.
  • Centralized Maintenance Hub: Track service requests from submission to resolution.
  • Tenant Communication Portal: Streamline all announcements and inquiries.
  • Facility Vendor Management: Manage contracts and service providers efficiently.
Yes, tenants can securely pay online via credit/debit card or bank transfer through the integrated payment gateway in their portal, with automated receipts and reminders.
Requests submitted through the portal can be automatically assigned to the relevant internal team member or external vendor. You can track the status of every job in real-time until it is marked as complete.
Absolutely. The module is versatile and can be configured to handle the unique needs of both residential portfolios (individual tenants) and commercial properties (lease management, service charges, etc.).